The new Unified Chat/Teams experience
Choose Your View
Teams now offers two ways to organize your chats and channels:
- Combined View: All chats, teams, and channels appear together in one streamlined list.
- Separate View: Chats and channels are organized into distinct tabs for easier navigation.
How to Customize:
- When your in the chat section in Teams click the “…” (More Options) > Customize View.

- Select between the Combined or Separate views.

Organize Your Conversations into Custom Sections
If you manage multiple projects or topics, you can now group your chats and channels into custom sections, making it easier to find what you need.
How to Create a New Section:
- Select New Items at the top of the chat list.
- Choose New Section and name it according to the project or topic it covers.
- Drag relevant chats or channels into that section.
This helps keep everything organized without scrolling through endless lists.

Focus on What Matters with Filters
Got too many messages coming in? The new filters feature helps you focus on the conversations that matter most.
- Unread messages
- Chats
- Channels
- Meeting chats